Effective Date: 01 June 2026
We understand that plans change. Our cancellation policy ensures fairness while protecting the integrity of our perishable goods:
- Order Cancellation: Orders may be cancelled within 12 hours of placement for a full refund.
- After Dispatch: Once an order has been dispatched, cancellation is not possible due to the perishable nature of our products.
- Subscriptions: Recurring orders can be cancelled or paused at any time, provided notice is given at least 3 business days before the next scheduled delivery.
For cancellations, please email thuli@nmfarmfresh.co.za.