Refund Policy – NM Farm Fresh

Effective Date: 01 June 2026

At NM Farm Fresh, we take pride in delivering high‑quality, farm‑fresh products. If you are not satisfied with your purchase, our refund policy is as follows:

• Eligibility: Refunds are available for defective, damaged, or incorrect items. Perishable goods cannot be returned unless they arrive spoiled or compromised.
• Notification: Customers must notify us within 48 hours of delivery, providing proof (such as photos).
• Refund Method: Approved refunds will be processed to the original payment method within 7–10 business days.
• Exclusions: Sale or promotional items may not be eligible for refunds unless faulty.

For assistance, please contact us at support@nmfarmfresh.co.za.